BRP RETAIL INSIGHTS BLOG
According to a new special report by Boston Retail Partners (BRP), in the next 3 years, 250 percent more retailers are transitioning to a single order management solution (OMS) to support a unified commerce experience across all channels. The BRP SPECIAL REPORT: Order Management is the New POS, explains how many retailers are planning to adopt a single order management system and the numerous benefits it presents to improve operations and enhance the customer experience.
We are seeing a trend where retailers will be moving away from traditional POS solutions to an order management based POS solution. Watch this video blog post to learn more.
Mark your calendar and watch this Webinar to learn why leading retailers are adopting unified commerce platforms to break-down channel silos.
To better understand the actual impact mobile devices are having on retail, Boston Retail Partners (BRP) surveyed the top North American retailers to explore the current state of how mobile technology is shaping retail capabilities, priorities and processes.
Millennial’s shopping habits are going mainstream and consumers are becoming more demanding – driven by new technology and the real-time capabilities it enables. A customer can be shopping at a store for a specific model of computer, take a photo and get instant access to prices from multiple competitors and the closest store that has it […]
Based on BRP’s 2015 POS/Customer Engagement Benchmarking Survey, single commerce platform implementations will increase by 663% over the next four years. Retailers are shifting their focus from channel integration to a holistic customer experience. This shift goes beyond omni-channel and a channel integration focus, and is what we term unified commerce.
Radio-frequency identification (RFID) technology is emerging as a critical enabler of the omni-channel experience. RFID provides retailers with real-time visibility to accurate inventory across the enterprise, making it an imperative to real-time retail. Find out how retailers are gaining significant benefits from RFID and learn about a 3-step implementation methodology for RFID.
According to a recently published survey by Boston Retail Partners (BRP), the top IT priority for retailers in 2015 is focused on improving payment security, and protecting the confidentiality of sensitive information. For the first time in 16 years, more than 63% of the retail respondents in the BRP 2015 POS/Customer Engagement Benchmarking Survey indicated that payment security is among their top three priorities for 2015.
According to BRP’s POS Survey, the top priorities for retailers in 2015 are focused on: payment security, unified commerce and real-time retail. Learn More.