of Retailers Indicate Unified Commerce
is their Top Priority for 2016

2016 POS/Customer Engagement Survey Results

85%

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The future store will be an omni-channel theatre
blending the physical sensory experience
with the convenience of digital

The Future Store Manifesto

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of Retailers Plan to Implement
a Unified Commerce Platform
within 5 Years

2015 E-Commerce Survey Results

78%

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of retailers plan to use
gamification for customer
engagement in 5 years

CRM

87%

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of Retailers Plan to Upgrade
or Replace their Merchandise
Planning Systems within two years

Merchandise Planning

63%

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more retailers will have a single commerce
platform in four years, according to
Boston Retail Partners’ survey

Point of Sale

663%

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Retail experts with retail backgrounds

We are an independent retail consulting firm helping retailers identify and solve their business and technology challenges. Our consulting services are focused exclusively on the retail industry and include: IT strategy, vendor selection, business process alignment, training, project leadership, quality assurance and solutions implementation. We help retailers create successful omni-channel / unified commerce strategies to provide a seamless customer experience.

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