Visit booth #3963 to meet with BRP executives
and hear insights from the 2017 POS/Customer
Engagement Survey

NRF 2017

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of Retailers do not have Formal Omni-channel
Demand Planning Processes

2016 Merchandise Planning Survey

71%

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of Retailers Plan to Utilize an
Order Management System at the
center of their Unified Commerce Platform
within 3 Years

2016 Digital Commerce Survey

73%

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of Retailers Utilizing Social Media for Customer
Engagement Indicate their Methods Need Improvement.

SPECIAL REPORT: Social Media

81%

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Within 3 years, 57% of retailers
plan to offer a shared cart across
channels to enable customers to
start anywhere and finish anywhere

2016 Customer Experience/Unified Commerce Survey

57%

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of retailers indicate that payment security is a top
priority, but only 22% have implemented EMV

SPECIAL REPORT: Payment Security

38%

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of Retailers Indicate Unified Commerce
is their Top Priority for 2016

2016 POS/Customer Engagement Survey Results

85%

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Retail experts with retail backgrounds

We are an independent retail consulting firm helping retailers identify and solve their business and technology challenges. Our consulting services are focused exclusively on the retail industry and include: IT strategy, vendor selection, business process alignment, training, project leadership, quality assurance and solutions implementation. We help retailers create successful omni-channel / unified commerce strategies to provide a seamless customer experience.

Twitter: BRPConsulting

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